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Model Guideline #7
Show me a typical
guideline for -
Project Manager
Guideline Goal
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To deliver a
facility/system/product/service on time and within budget, and is
fully functional when completed at the end of the project.
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One that meets stakeholder
requirements and satisfies the project's stakeholders through
effective handling during the project's planning phases and
efficient conduct during its production phases
Note! - 1
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In practice, the person who is in
charge of a project may be designated with a variety of titles, e.g.
project manager, project leader, coordinator, facilitator,
administrator and so on.
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So much so, that the title has
really become meaningless
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Depending on the size and nature
of the project the person-in-charge may play very different roles
Note! - 2
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Indeed, the roles required in
each of the four "typical" phases are very different, ranging from
"Explorer" of the concept at the beginning, through "Coordinator" of
definition and requirements to "Driver" of the product execution to
"Administrator" of the final project closure.
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For these reasons we have chosen
to use the term "Phase Manager" when dealing with any particular
project phase
Expectations - 1
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The Project Sponsor will ensure the appointment (or reconfirmation)
of a Project Phase Manager for each phase of the project, and
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This person will have a clear Project Mandate covering his/her
authority, responsibility and accountability
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The Project Phase Manager will be responsible for planning and
executing the scope of work corresponding to the specified phase
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By following the process outlined in these guidelines
Expectations - 2
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In the planning phases, effective handling of the project is
required to ensure the best solutions
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In the production phases, efficient handling of the project is
required to ensure cost-effectiveness
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Throughout, sufficient time must be devoted to Stakeholder
communications to ensure requirements are correctly interpreted,
met, delivered and accepted as being successful
Expectations - 3
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Where different Stakeholders have conflicting requirements (as often
occurs)
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But cannot be resolved by the Phase Manager's best efforts
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The issue will be referred to the Project Sponsor for resolution
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A change in corporate policy could be involved
Particulars - 1
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A Project Phase Manager is not expected to do all the work
him/herself
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Rather, the manager is responsible for mobilizing the required
support staff, and
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Building them into an effective project team
Particulars - 2
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Sufficient project management support services must to be built into
each project phase to suit the project process requirements
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As part of his or her mandate, the Project Phase Manager is expected
to manage this team, and other resources, for the successful conduct
and outcome of the particular phase
Definitions and Responsibility
Definitions to be
included
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Project Manager, Project Phase Manager
Primary responsibility
Responsible to
